International Patient Service

International Patient Service

Overview
    • The international patient seeking direct admission/ advised admission after consultation will approach one of the admission counters with the admission order
    • The Public Relations Officer will review the following documents before admission.
      1. Photo identity proof of the patient and attenders
      2. Passport & Medical VISA of the patient and attendant (
      3. Copy of insurance policy, patient's insurance company Empanelment card
      4. Any referral letter issued by a Doctor to particular Consultant of the hospital
      5. All documents, investigation reports related to the ailment
    • Financial counselling by PRO

Visa

  • A valid 'MEDICAL VISA' denoted as 'MED VISA' and the accompanying attender must have a valid 'MEDICAL ATTENDANT VISA' denoted as 'MEDX' visa issued by the Government of India. A maximum of two attendants is issued MEDX visa.
  • The above visa allows for multiple entries within 180 days.
  • Patients from Bhutan and Nepal do not require a medical visa if their duration of stay does not extend beyond 15 days
  • Maldivian nationals can be treated without any visa up to 90 days of their arrival in India
  • All other foreigners (other than OCI (Overseas Citizenship of India) and PIO (Persons of Indian Origin) card holders must have a medical visa for treatment in India
  • If a foreigner with tourist visa falls ill and requires specialized treatment, his/her tourist visa should be converted to medical visa by the FRRO/FRO on the basis of a medical certificate obtained from a government /ICMR (Indian Council of Medical Research) recognized hospital.
  • On E- tourist Visa, which is valid for 30 days, short term medical treatment is allowed. However, the foreigners require longer treatment in India should come on a medical visa.
  • Form C is filed as per the guidelines from the Directorate of Health services

Information required for Form C

  • Place of stay and contact numbers
  • Demographic details of patients & attenders
  • Passport & visa details
  • Arrival details
  • Intended duration of stay
  • Whether employed in India
  • Other details - purpose of visit, itinerary, contact numbers

Procedure for registration with the FRRO

  • It is mandatory for all foreigners to personally appear at the concerned FRRO (Foreigners Regional Registration Office) to obtain any visa related services within 14 days of their arrival.
  • International patients in Coimbatore are to register in the Intelligence Section, Police Commissioner Office within 14 days of their arrival.
  • Patients from Pakistan or Bangladesh have to register their arrival within 24 hours with the nearest police station / Police Commissioner's office, Intelligence section.
  • Children below 16 years of age are exempted from registration if they have entered on PIO (Persons of Indian origin) card or on any type of visa.

Documents required for FRRO registration

  • Registration form and registration fee of Rs.100/-
  • Original valid passport and Visa along with 4 passport size color photographs (4cmx 4cm with white background, ears distinctly visible without spectacles and cap)
  • 3 copies of the relevant pages of passport (photo page, page indicating validity, page bearing arrival stamp of Indian Immigration)
  • Undertaking letter from hospital in 3 copies along with one valid identity document like PAN card
  • Place of proof in 3 copies, submission of payment receipt to hospital.
  • Letter from Medical Superintendent on hospital letterhead along with supportive medical documents, diagnostic reports with medical certificate with tentative duration of treatment.
  • If the applicant is already admitted in the hospital, a medical certificate bearing a photo of the applicant attested and certified by the doctor is to be submitted.

Procedure for extension of medical visa

  • As the duration of treatment varies, the medical visa is extendable.
  • The Visa extension should be on the advice of the treating doctor in the hospital letterhead duly signed by him and countersigned by Medical Superintendent on the application made by the patient.
  • Treatment documents along with request letter need to be submitted at the Intelligence section, Office of Police Commissioner.